Month: September 2022

Chatbots are not just the helpdesk assistants of the future, they are the helpdesks of the future.There, we said it.As a company that makes chatbots and has access to a tonne of data that repeatedly shows how chatbots are more effective than your typical customer service agent, we at Kommunicate believe that there will be only one…

Insurance, and Financial companies like Wells Fargo, Citigroup, Bank of America, JPMorgan Chase & Co., American Express, and Fidelity Investments own the largest call centers in the US and witht over 3.3 million call center workers nationwide. However, we’ve seen a shift in how enterprises are investing in technology to reduce customer support costs and…

We live in world of big data. The plethora of data gets generated from person’s day-to-day activity i.e. banking, social media, insurance, etc. Most of the time this data gets stored in an unstructured way. To perform data analysis on such data is quite a challenging task. We are going to discuss a state-of-the-art technique…

WhatsApp Business — 10 Features You Cannot Ignore in 2022WhatsApp is a messaging constant for over two billion people today. It’s quick, convenient, and well-multifaceted since it’s no longer limited to personal use. WhatsApp Business has only made things better and amazingly beneficial for about 50 million businesses globally. Launched in 2018, the platform has evolved and introduced…

Creating a Simple Fashion e-Commerce AppThis has risen to become one of the most popular online shopping sites in the UAE. Noon.com Fashion and Electronics is the leading fashion retailer in the middle east and gulf region. While the sales of these brands inside malls and offline stores have been growing year or year, the…

A CFO’s Guide to Financial Automation — Benefits, Use-Cases & ImpactsThis post originally appeared in Signity SolutionsTimely and precise closing of books is at the top of every CFOs list, and in most cases, it takes weeks for the finance and account department to accomplish that arduous task. Besides, it’s imperative for CFOs to match pace with transforming…

Traditional marketing strategies consist of content on websites, blogs, social media, and email. And there have been many transformations in that content over time — the text has given way to visuals and media; businesses focus on relationships and trust rather than on hard sells; savvy consumers what “social proof” of the value business brings to the…

The chatbot market was nearly USD 600 million in 2021, and is expected to grow exponentially in the next few years. While it is very easy to build a bot, not many businesses have been able to create the best user experience, making what should be a tool that makes life easier, more burdensome.As a…