Month: May 2022

How To Get The Most Out Of Your Facebook — Add A ChatbotKeeping up with social media and keeping your online community engaged can be a time-consuming task. Through Bot Libre you can now automate your Facebook presence with your own Facebook Messenger bot. Any Bot Libre bot can be connected to a Facebook Messenger page account. The…

Are you making the most of your collected data? The data you accumulate through your products and services can be a game-changer for your organization. Imagine if you can put that information to the proper use! Knowledge Graphs can allow you to make the most of your information to access, search, and utilize data for…

Precisely why the E-commerce chatbot script matters- is to make the chatbots more conversational, personalized, and empathetic. A good chatbot script could save your customer agents valuable time, reduce operational costs and give you scalable results.Don’t take just our word for it, have a look at some stunning stats-82% of consumers say that getting instant responses is…

As the world of customer service and support evolves, businesses are increasingly adopting a hybrid approach to support delivery, involving both automated systems and human agents. Organizations of all sizes must strike a delicate balance between auto-response systems and live human agents in today’s fast-paced digital landscape. Chatbots, on the other hand, are only as…

5 Tips for Using Bots to Improve Employee ExperienceSourceArtificial Intelligence (AI) advancements have given rise to AI chatbots, providing an innovative way to improve employee experience and human resources (HR) management.A chatbot simulates conversation with human users, primarily over the Internet. While these conversational interfaces have existed since the mid-1960s in some form or another,…

One of my cousins just graduated from high school and was looking for some career advice. He told me about an experience he had on Facebook when he set out to understand what to consider as a career.He came across a university page and decided to have an interaction with a messenger bot. It guided him…

Life is not two-dimensional, why should your website be?If you have an amazing product or service, it’s time to let that be known through easy-to-build 3D avatars for your website.Bot Libre provides complementary support for creating, using, and embedding web avatars to your website. A web avatar is your website’s visual or animated web presence.Bot Libre avatars…

Call Center Sentiment Analysis — Hack to Empathetic Customer ServiceCall Center sentiment analysis is the processing of data by identifying the natural nuance of customer context and analyzing data to make customer service more empathetic.If you are employed in Call Center, the following scenario might be familiar: You get a call from a client and hear their words…

We can trace the advancement in technology adoption from punch-card computers to the latest touch screen devices. However, there is a lot left to explore. But, what is it?The answer is Automatic Speech Recognition (ASR). It is a huge step to transform the spoken word into written form. Automatic Speech Recognition (ASR) is a trend that…

Shopify is one of the most widely used e-commerce platforms that have helped many businesses globally to go online by building their marketplace. It’s used by more than 800,000 vendors worldwide. While the customer is the pivot around which the eCommerce business works, it is essential to have effective customer engagement to enhance their experience…