Sharing an upcoming seminar by Aravind Ganapathiraju, on taking Conversational AI from research to production. He will dig into the challenges and some approaches that are used to overcome them. The challenges covered will include: data curation, modelling, optimization, service delivery and customer success.
Event Link: https://www.linkedin.com/events/conversationalaiinproduction-ch6849182896587198464/
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#ConversationalAI can help boost motivation differently for different employees, identify gaps and issues, report to management in-time, and lead to keeping the balance and harmony of enterprise business goals and employee motivators. AI-powered chatbots have become increasingly prevalent in customer-facing functions such as customer support, marketing, and sales.
See Video – https://www.youtube.com/watch?v=WIf2SL02AlA&list=PLZS6UYtujN1D005bvf5lTROiTmT7AKwUi&index=4
Connect with Yellow ai team at – https://yellow.ai/use-case/conversational-commerce-automation
#conversationalaichatbot
#aichatbot
#aichatbotonline
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personality forge is down again i wonder what is going on?
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Me and my buddy develop a custom hybrid ChatBot. Basically the ChatBot can do operations to provide information from APIs and present it on the chat based on user options selection. In addition at some point request live chat if needed. The agents (one or a group) can use whatsapp to respond the session request. We have sold 15 chatbots and currently paying $100/mo.
Do you have any ideas how to market or sell our product?
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What’s the most used chatbot that either is decision tree or AI powered to integrate into an HR matching platform where people will ask questions and then get matched accordingly? Wondering if there’s a list of the most popular in general?
Will be initially for responsive platform and the will push out via Reactive Native.
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Audio ads: they’re all around us today. People listen to them on a range of distribution channels, like radio, podcasts, smart speakers, music streaming services, and more. Audio ads are a key component of the audio revolution because they are central to the promotion of products and services.
Audio ads are a type of marketing that can be especially powerful. These advertisements typically take the form of radio broadcasts or podcasts where a story is told to listeners concisely and compellingly. When done correctly, advertisers can take advantage of one of the most resonant marketing means such as audio. With the power to engage, inform, and entertain people outside of their homes, advertisers can find success.
Advertising for your brand can be complex. It can range from using Alexa Skills, Google Assistant Actions to TV ads. Using a Skill or Action on Alexa or Google Assistant is one of the best ways to make sure your audio ads are making their way into the homes of millions of people who own a smart home device. These devices speak with these people every day, which will make sure that your audio ads are heard.
Creating great conversational ads is a delicate art, and it’s not as easy as you might think. When writing a script for your ad, you must put yourself in the shoes of the listener to make it work.
More and more listeners are turning to audio streaming services that are available through smart speakers. This means that traditional radio and similar broadcasting services will have to compete with this new technology.
Developing clever conversational ads for voice-driven platforms will be essential for success in the voice space. Of course, dedicated voice applications sound like the best solution to reach such an audience.
However, don’t worry about how to create a truly effective conversational ad for this platform.
2. Automated vs Live Chats: What will the Future of Customer Service Look Like?
4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?
Consider that the primary reason people use smart speakers like Amazon Echo is their ability to provide conversational experiences through the specific voice assistant, in this case, Alexa. Therefore, when creating your audio ads focus on making them conversational. When designing the conversational flow do it by analyzing how your target audience reacts to such experiences. Finding the appropriate voice tone for the audio will be the key to making it conversational and friendly, and ultimately attract the attention of the audience.
In the space of voice applications, you will have two ways to reach your future customer.
Different from written ads, if used correctly, Audio Ads have the opportunity to better engage your audience. What makes them unique is the ability to transmit emotion and humor. These qualities of voice can be a powerful tool if placed well within the audio content.
One of the best ways to gain the attention of the listeners and push them through the next steps is by offering something special. It can be a special promotion, a discount, a voucher code, something free, etc. This will surely attract more listeners to take further action and generate more leads. Furthermore, this way, you can hook them up for other services or products your business has to offer.
How to Create effective Audio Ads for Streaming Services & Voice Apps: 4 Tips for Success was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.
Imagine having a crucial online meeting in a couple of minutes, but your internet connection refuses to work. Stressed out, you call the customer support line, and the voice, that picks up the phone introduces itself as a digital assistant…
You start losing faith in solving the problem in time. The robot, however, quickly understands your issue and provides clear instructions on how to solve it. You don’t have to repeat your questions or push any numbers for forwarding the conversation. Everything works fine in a moment.
This example is how the company call centers and technical helpdesks might look in soon future.
More than 80% of people spend more money in a company they had a positive customer experience with. And AI voice bots represent a significant step towards improving that experience. Companies and customers alike often fear that digital voice assistants are an obstacle to their relationship. But at the same time, they often overlook the many benefits of involving a voice bot in a contact center.
Digital voice assistant opens customers new ways of communication with the companies. It never sleeps, so it can solve various routine problems at any time. Additionally, there are no waiting times with voicebots because their call capacity is unlimited. When there is a mass internet connection outage, you will not get stuck on the line. And last but not least, communication with a voicebot is natural and enjoyable.
There is a reason why people often feel unsure about voicebots, and it is called the Interactive voice response (IVR) system. Communication with this predecessor of virtual assistants was slow and frustrating. Compared to it, voicebots excel in every possible way. They do not force you to push numbers, repeat weird structured questions, or wait on the line with an annoying melody playing in the background.
Artificial intelligence will first ask you to describe the problem to understand its nature. Then, if it can, it will propose a solution. The digital assistant also recognizes when it reaches the conversation dead-end. Then, instead of bombarding you with more unnecessary questions, it connects you to a qualified human operator.
The huge advantage of an AI voicebot is its ability to understand natural language. When explaining the issue, you can use your own words because the assistant is trained to understand all the related phrases. “I can’t use the internet. Our router has stopped working. The wifi is not running again.” It doesn’t matter which words you use, the voicebot will understands and proceeds to additional questions.
2. Automated vs Live Chats: What will the Future of Customer Service Look Like?
4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?
There are even more advantages of digital voice assistants. Security is undoubtedly one of them. When someone calls bank support and requests a forgotten card pin code, human operators do not have the authority to do so. These restrictions do not apply to artificial intelligence since it will not reveal the card code to anyone but your authenticated self. Similarly, it is beneficial to use a voice bot while addressing topics such as health conditions. The digital assistant is discrete and will never make fun of your medical condition in front of his colleagues.
In current times affected by Covid-19, other benefits of digital voice assistants have emerged. Some institutions, such as health insurance companies, face an enormous number of callers asking various questions related to the epidemic. The capacity of their helpdesk is unfortunately often limited. At that moment, the voice bot, which can learn to deal with dozens of often repeated requests quite quickly, has the opportunity to shine. It manages a variety of routine problems and saves its human colleagues lots time to deal with more complicated topics.
With all the advantages mentioned above, the development of technology towards digital voice assistants seems logical. After all, the spoken word is the most natural way people communicate their needs and desires.
Of course, artificial intelligence cannot replace human operators in every aspect of their work. But if, by any chance, you will be connected to a digital voice assistant while calling customer service, do not worry. If it was programmed to solve your problem, it will do it as good, maybe even better, than its human colleagues. If not, it will happily transfer your call to an operator who will.
Hello, voicebot speaking. Ready to solve problems was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.
The year 2020 witnessed significant upheaval in the healthcare sector. When the entire world moved in shelter-in-place situations…
The bot is not installed yet, but I want to find out what information can Facebook analytics can provide.
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i’m using the chatterbot library for my chatbot and i have an intents.json file, have tried using the ChatterbotCorpusTrainer and ListTrainer but they don’t work since my json file is a dictionary and the error i got was
AttributeError: ‘dict’ object has no attribute ‘split’
is there a way for me to train my bot using a dictionary?
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