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  • Closing the knowledge gap loop: when my bot doesnt know, it WhatsApps the owner, owner replies plain text, bot saves + messages the customer back

    Hi!

    Im building Opero.so (WhatsApp AI agents platform). Wanted to share the architecture of what I think is the most impactful feature Ive shipped.

    The setup is probably familiar. Customer asks something the bot cant ground in its knowledge base. Traditional flow: bot refuses, writes a row in a dashboard nobody opens, knowledge plateaus.

    I did something different. When a gap is detected:

    1. Agent refuses honestly to the customer (“Ill check with the team”)
    2. Notification fires to the owners WhatsApp (same number the customer wrote to, which matters for delivery trust)
    3. Owner replies in plain text. Not quote-reply, not form. Just typing the answer
    4. An admin engine surfaces the last 3 pending gaps in its system prompt each turn, so the LLM can match the plain-text reply to the right gap_id
    5. Admin shows what itll save and asks “save this?”, waits for confirmation
    6. On confirmation: knowledge doc created + original customer auto-messaged back with the answer

    The two things that made it work: injecting recent gaps into the prompt (no structured link needed), and normalizing questions so “Do you have X?” and “hi do you have X?” dedupe into one gap.

    Full writeup with the Go code and the prompt injection strategy: https://opero.so/blog/ai-agent-texts-boss-when-stuck?utm_source=reddit&utm_campaign=chatbots

    Anyone building similar feedback loops? Curious how others are handling the teach-the-bot UX.

    submitted by /u/juancruzlrc
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  • ChatBase vs CustomGPT ai vs Crisp(or Other platforms) – Real-world limitations?

    I’ve been evaluating different chatbot platforms for a client project and Customgpt and ChatBase keeps coming up. The marketing looks great, but I’d love to hear from people who’ve actually used it in real-world scenarios.

    I’ve been evaluating different chatbot platforms for a client project and I have narrowed it down to ChatBase, CustomGPT, and Crisp, but I want to get beyond marketing materials.

    If you’ve used any of these platforms, I’d love to hear about:

    Technical limitations:

    • What breaks or doesn’t work as advertised?
    • Performance issues with high traffic?
    • API restrictions or limitations?

    Integration challenges:

    • How difficult was implementation?
    • Any compatibility issues with specific website platforms?
    • Custom styling limitations?

    Feature gaps:

    • What’s missing that should be there?
    • Which one has the best knowledge retrieval?
    • Do any struggle with complex questions?

    I’m particularly interested in ChatBase vs SiteGPT for knowledge-base functionality, and Crisp for customer support integration.

    Appreciate any real-world experiences!

    submitted by /u/Tamusie
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  • Chatting guide?

    I tested a few roleplay with multiple apps. But teach me, what is the best way to roleplay? Like how do you arrange the dialogues or actions, scenes, etc

    Would be nice if you could give an example as well. I also still confused about how to put emotions, and sometimes when my intention is to put “thoughts”, the chatbot sees it as dialogue and responded as if she heard that

    submitted by /u/Slight_Leadership_82
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  • connect n8n chatbots to website (easy)

    hey everyone, so i’ve been heads down building this WordPress plugin for the past few months and i think it’s finally ready to share with you guys

    basically it gives your n8n agents a proper frontend on WordPress — no more paying for Voiceflow or Botpress seats, no more hacking together ugly chat UIs for clients. just plug it in and you’re done.

    currently WordPress only but SaaS version with shortcode embed is on the roadmap

    what it does rn:

    • connects directly to your n8n webhook (auth included)
    • bubble or embedded chat, your choice
    • basically fully customizable via UI + custom CSS if you’re into that
    • supports text, buttons, carousels, images, WooCommerce products, forms — the whole vibe
    • built-in UI builder so you can create message tools for your agents with zero coding or JSON nonsense
    • chain messages with configurable delays between them (actually clean UX)
    • auto messages on chat open
    • quick setup with a starter demo agent so you’re not starting from scratch
    • chat viewer to see all your conversations
    • WooCommerce support with cart + checkout redirect
    • pre-chat banner for GDPR stuff (email, phone collection)
    • webhook fires when a lead comes in
    • A/B testing for chatbots
    • chat history

    coming soon (the fun stuff):

    • human handoff
    • agent marketplace — literally copy paste ready-made agents, no setup
    • bot sends attachments (PDFs, files, whatever)
    • users can record and send audio
    • calendar message type
    • bot plays video directly in chat
    • multi-session support

    anyway lmk what you think, would you actually use this? drop any feature requests below, i’m all ears

    submitted by /u/esse-pao
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  • Polymarket/Kalshi bots?

    I have a budget of $500 to learn and try and get some automation through ai for like betting markets. So I’m wondering if anyone has actually made a successful bot that bets for them?

    submitted by /u/Big-Mixture2823
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  • Any chatbots without morals?

    I’m so tired of having to explain to AI all the moral reasons for wanting to learn things. Also having them reject answering or initially offer other solutions is so annoying because most of the time I can convince the AI to answer anyways it just takes way too much time. If it were good at technical topics as well that would be ideal?

    submitted by /u/ForwardWrongdoer1819
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  • Im looking for new ai to test

    Im looking for new ai to test

    Hi, so I really like role-playing with ai. I do enjoy testing and trying out new apps and start ups. So id love to try out any new apps or sites that you made or tried. I really like companion labs, eidolon, loreweaver, and kindroid. I have tried nomi but I cant get it to sound realistic anymore. I have tried silly tavern but im not really sure if im a fan. Plus I like Claude opus and it’s just too expensive. I do prefer role-play and romance/dark romance. Id really like to try some with no filters because it can be dark sometimes but also I like a nsfw. Im not looking for gooner apps id like something that has good memory, and sounds human preferably not the stupid lines you hear with every ai. Id like for it to be able to stay in character (i do like the character building in companion lab and would love more like it) I dont mind buying tokens but I do like monthly subscriptions.

    submitted by /u/No_Cable_3571
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  • Free Moescape chatbot models: Nephra 12B vs Moedark. Which one are you guys actually using?

    I’ve been going back and forth between Nephra 12B and Moedark the past few days and they honestly feel like completely different models, even though they’re both free options.

    Kinda curious what everyone else thinks, but this is what I’ve noticed so far:

    Nephra 12B

    This one still feels… stronger in a weird way. Like the emotions hit harder. It’s more chaotic but in a way that sometimes actually works really well, especially for more intense scenes.

    Downside is it can definitely go off the rails lol. I’ve had it derail entire RPs or just ignore pacing completely. It’s not super consistent, but when it hits, it really hits.

    Also still feels better for NSFW stuff imo. It just has more edge to it.

    Moedark

    This one feels way more put together.

    Biggest thing I noticed is it actually moves the story forward instead of just reacting to you over and over. It also handles trackers and lorebooks way better for me, and side characters don’t feel as random.

    It sticks to the character personality more consistently too, which is nice.

    But yeah… it’s definitely less intense. Like noticeably toned down compared to Nephra. Also had a few moments where it didn’t really get timeskips.

    Overall

    Feels like:

    Nephra = messier, more emotional, higher highs but also more frustrating Moedark = more stable, better for actual storytelling, but less spicy

    I’ve kinda been defaulting to Moedark lately just because it’s easier to use long term, but I still switch back to Nephra depending on the RP.

    Anyone else testing (or tested) both? I’m curious which one you prefer from the two free models.

    submitted by /u/Time_Profession3211
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