Tutorial for creating phonebots (chatbot for the telephone channel)

Hi everyone,

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We have created a tutorial on the creation of phonebots, i.e. chatbots (or rather virtual agents) for the telephone channel.

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What do you think?

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The telephone channel remains among the preferred ones for customer service, in many sectors. With phonebots it is possible to create automated call response management, virtual receptionist, provide self-service information (e.g. order status), etc…

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The tutorial is mainly suitable for developers or power users.

Link: https://help.dataknowl.com/en/kb/k/vagent/how-to-create-an-ai-powered-phonebot-to-never-miss-a-call-again