Monthly Archives: December 2021

Chatbot for Prestashop — Build your Chatbot and Integrate with Prestashop

Chatbot for Prestashop — Build your Chatbot and Integrate with Prestashop

What is PrestaShop?

PrestaShop is a free, open-source, e-commerce solution that equips you with all the features you need to build an online store and scale your business. It is used by more than 300,000 shops worldwide and is available in 65 different languages.

PrestaShop is fairly easy to use, has a solid set of features that help run your stores in the cloud or via self-hosting. The users can customize their store themes using add-on modules. Prestashop themes and modules can be sold to merchants by third-party developers through the PrestaShop marketplace.

What is PrestaShop chatbot?

It is an automated software program that you can use to chat with the customer when they are on your platform, giving you the ability to quickly reply to customer queries. A PrestaShop chatbot lives on the PrestaShop website and is configured to respond to queries the users may not have found on the website.

PrestaShop’s main purpose

As mentioned above, PrestaShop can be used by merchants to build an eCommerce store that enables them to sell their products or services online. Post the pandemic, if you are a small business owner who is showing a dip in sales, it is now more important than ever to build an online presence, so that your customers can remain loyal.

The main purpose of PrestaShop is to empower small business owners to build their online presence so that they can take on the big guys like Amazon. Business owners need not know how to code, and the open-source nature of the solution means most of the features available on the platform are free.

Trending Bot Articles:

1. How Conversational AI can Automate Customer Service

2. Automated vs Live Chats: What will the Future of Customer Service Look Like?

3. Chatbots As Medical Assistants In COVID-19 Pandemic

4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?

How to build a chatbot for PrestaShop?

Building a no-code chatbot for PrestaShop is as easy as a walk in the park. To get started, you will need a Kommunicate account. If you don’t have one yet, you can click here to register yourself for a free 30-day trial.

Step 1 : Adding the Kommunicate live chat widget to your PrestaShop Marketplace

Once you login to your PrestaShop account, the first step is to navigate to the “Modules” section from the right navigation panel. Click on Module Catalogue, and, from this screen, click on Module Selections.

Search for Kommunicate in the Module catalogue by going to the Module selection page and searching for “kommunicate” in the search bar.

Once you have found it, you will have to configure your newly added Kommunicate module by clicking Configure.

You will need your Kommunicate App id for this part. To get your App ID, go to your Kommunicate Dashboard> Settings and then click Install. Your App ID will appear on the screen, which you need to copy.

Now go to your PrestaShop account, paste your App ID here, and boom, you have successfully added Kommunicate’s Live chat widget to your PrestaShop marketplace.

Here’s the chatbot live in the store:

Step 2: Adding a chatbot to your website

The first step is to go to your Kommunicate Dashboard and hit the Bot Integrations button. You will now be able to see the Integrate Bot option which you will have to click and then select any one of the prebuilt templates for your bot.

If you want to build a bot from scratch, select a Blank Template and go to the Set up your bot section. Select the name of your Bot, your bot’s Avatar, and your bot’s default language and click “Save and Proceed”.

You are now done creating your bot and all you have to worry about now is the “Enable bot to human transfer” when the bot encounters a query it does not understand. Enable this feature and click “Finish Bot Setup.” From the next page, you can choose if the bot will handle all the incoming conversations. Click on “I’ll set it up Later” and you are good to go.

Creating intents for your Chatbot

Once you have set up your bot, you will again land on the Kompose page, from where you can create intents for your chatbot. Whenever your chatbot receives a query, it will try to match it with intent and an answer. Once there is an answer/intent match, the bot replies in real-time, prompting the user to ask the next question.

There are a few default intents, which will help you get started with training your bot. The first is default Welcome intent, which you can use to convey the very first message that the users will see on your bot. In the “Enter Welcome Message” box, type out something like “Hello, how may I help you?” and click “Save Changes.”

If you want to see how your bot is shaping up, there is a “Preview Changes” on the right side of your screen where you can see your messages displayed.

Answer intent

Just below the Welcome Intent button, there is the ‘Answer Intent’ where you can provide a name to the intent, say ‘Pricing.’ Under the “Configure User’s Message”, you can input the messages that your users will probably ask, such as “What are the pricing plans?”

There is an “Add” button at the bottom of “Configure User’s Message” where you can add multiple queries to which the bot can give the same reply. Once you are done, head on over to the “Configure Bot’s reply” and enter the answer to those queries. You have the option to give the reply in the form of Buttons, Images and Custom Payloads as well. Once you are done configuring your intent, click “Save Changes.”

Small Talk

The next section is the Small talk section where you can configure the bot to do small talk such as ‘Hi,’ ‘Hello,’ ‘Good Morning,’ etc, There are a lot of small talk options that come in-built, but you can configure your own replies with the “Add” button.

For instance, if the user asks ‘Who are you?’ your bot will reply with ‘I am a virtual agent.’

Unknown User input

When the chatbot is unable to match the query that the user inputs with any of the available intents, you can use this feature to reply. In such cases, if the “Bot to Human handoff” feature is enabled, your chatbot will transfer this query to any available human agent.

In the “Configure bot’s reply” , just add in the section that you want the bot to reply, like “Your query is being transferred to a human agent.” Click “Save Changes” and you are done with this section too.

That’s all the training you need to do to get started with a simple chatbot. You can test your chatbot using the “Test” section on the right of your screen,

PrestaShop features

Since PrestaShop is an open-source eCommerce platform, there is a tonne of features that developers from across the world have contributed to. The list of built-in features of PrestaShop is quite elaborate, here are some of the top features that we feel deserve a mention:

  • Simple import and export in CSV format.
  • Precise estimation of shipping costs.
  • Advanced SEO capabilities — management of URLs and meta titles.
  • Custom promotions.
  • Visitors statistics.
  • Advanced navigation and search.
  • Over 65 languages are supported.
  • Cart abandonment notifications.
  • Customers email notifications.
  • Unlimited listings.
  • Overview of manufacturers and suppliers with sorting orders and filters.

If you need a more comprehensive list of all the features that PrestaShop has to offer, head on over to their website.

Being an open-source platform, PrestaShop is 100% free to use. That said, there are hidden costs associated with modules, which vary depending on the complexity. Most of the modules come at a price, with the range starting at $30 to $50. The most advanced modules are also the most expensive, aimed at enterprise clients, costing in the range of $250 — $500.

Prestashop templates also come with both paid and free versions, with over 1300 templates available. Some of the cheapest templates come at $60-$80. The prices of some of the more expensive templates go as high as $400.

In conclusion

That’s everything you need to know about PrestaShop to build an eCommerce store for your business. It’s a great platform is open-source has a tonne of free features that you can use, and can be integrated with a chatbot using a platform like Kommunicate.

At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you onboard to have a first-hand experience of Kommunicate. You can signup and start delighting your customers right away.

Don’t forget to give us your 👏 !

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Chatbot for Prestashop — Build your Chatbot and Integrate with Prestashop was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

Deep Web Scraping – Why It Matters to You

As much as search engines like Google have made our lives easier, they come with obvious constraints. For example, Google can certainly give you thousands of results on a single search stroke, but the majority part of it will be fetched from the surface web.

As a result, while you are getting a lot of information, you aren’t always getting what exactly you are looking for.

So, what exactly is the surface web, and how can we get the better of it? To understand that, let’s have a detailed look at the surface web and the phenomenon of deep web scraping.

Understanding The Differences Between Surface Web and Deep Web

The surface web is the portion of the World Wide Web freely accessible by the general public and only makes up 4% of the World Wide Web. The remaining 96% is behind paywalls and login screens

The surface web is the part of the internet that everyone can read. It includes any website that doesn’t require a password, which is easily accessed by search engines like Google and Bing.

The deep web is just the opposite; it’s everything that you can’t read on everyday search engines.

So, how can we access the deep web and can gather the information that isn’t there to be gathered otherwise? This is where deep web crawling comes into play and can help you go well beyond the surface web and bring you the results that Google will not bring for you.

Trending Bot Articles:

1. How Conversational AI can Automate Customer Service

2. Automated vs Live Chats: What will the Future of Customer Service Look Like?

3. Chatbots As Medical Assistants In COVID-19 Pandemic

4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?

Introduction of Deep Web Scraping

Deep Web scraping is a process that extracts data from websites. This can be done either manually or by using software to extract the data. Web scraping, being a relatively new technology, has been used in different ways throughout history for various purposes.

In this article, we will focus on modern-day web scraping and how it works, as well as some of its benefits and disadvantages.

In order to scrape information from a website, you must have access to the source code of the site being scraped, which is typically not available without permission from the owner of the site.

However, there are other methods, such as creating an API key that allows limited access to parts of a site’s content through programming languages like Python or Perl with modules like mechanize or cURL.³

The Art of Creating a Deep Web Scraper

In order to create a complete deep web scraper that will extract all of the data from a website, a number of technologies must be used.

Languages like Python or Perl are typically used as they have several modules available for extracting and parsing HTML pages. Scrapy is currently one of the most popular frameworks widely used by developers to build web scrapers.

Scrapy works with Python and has many built-in features, making it easier to work with than other frameworks. It can also be used with JavaScript or any other language that can send HTTP requests. The Scrapy framework also provides the ability to scrape data from a website using XPath selectors, CSS3 selectors, or Xpath selectors with the help of a crawler.

  • Web Crawlers

A Crawler is a program that browses through websites, following links to other pages, downloading and extracting data as it goes. It can be written in any language, but for our purposes, we will use Python.

Crawlers are typically used when the source code of the website is not available or when there are too many pages to be scraped manually.

When it comes to web crawlers, the point is incomplete without mentioning scraping spiders. A scraping spider is a program that uses a crawler to navigate through a website and extract data. It is written in the same language as the crawler and is used to process the data that has been extracted by the crawler.

Importance of Deep Web Scraping

There are several reasons why web scraping is important in the modern world that is all about data. Here are a few of the important points that deep web scraping offers

  1. Deep web scraping can help you get data that’s not available on the internet.
  2. Deep web scraping can help you get data in a timelier manner than you would be able to get it from other sources.
  3. Deep web scraping can help you automate the process of getting data from the internet.

There are many advantages of deep web scraping. Some of the advantages are that it is a fast and easy way to collect data, it is a great way to gather data from difficult-to-reach sources, and it is a cost-effective way to collect data.

  • Fast Way to Collect the Data

Deep web scraping is a fast way to collect data. When you use web scraping, you can quickly collect large amounts of data from a variety of sources.

This is because web scraping automates the process of collecting data from websites. Instead of having to manually gather data from each website, web scraping can do it for you automatically.

  • Easy Way to Collect the Data

Deep web scraping is also an easy way to collect data. You don’t need any special skills or knowledge to use web scraping. All you need is a web browser and the ability to copy and paste the text. This makes web scraping a great option for collecting data from difficult-to-reach sources, such as websites that are not accessible to the general public.

  • Cost-Effective Way to Collect the Data

Finally, web scraping is a cost-effective way to collect data. Web scraping is much cheaper than hiring a data entry specialist to collect data manually. It is also cheaper than purchasing a subscription to a data aggregator. This makes web scraping a great option for businesses and organizations that need to gather large amounts of data but are on a tight budget.

Solution of big data Problems

As we have discussed the problems with deep web scraping and crawling and the challenges that are faced by everyday deep web scraping and crawling platforms, there was a need for a deep web crawler that could answer all these questions.

Although the advantages of deep web scraping are evident, this new technology is not widely available to the public. Deep web scraping has several advantages, but the learning curve is more difficult than existing search engines. Therefore, only experts and businessmen use deep web scraping to draw information.

However, this paradigm seems to be changing. As the amount of information we process every day increases rapidly, automation of intellectual labor is becoming a key factor in improving productivity. People automate news curations, shopping, e-mails, and even phone calls using artificial intelligence to spend their time on more valuable labor. As this type of demand increases, we expect that deep web scraping tools will soon emerge for the general public to meet the needs of the market.

Communicating Knowledge, Saltlux.

[1] 5 reasons why web scraping may benefit your business. Octoparse. (n.d.). Retrieved December 27, 2021, from https://www.octoparse.com/blog/why-web-scraping-may-benefit-your-business

[2] How scrapy makes web crawling easy. Zyte (formerly Scrapinghub) #1 Web Scraping Service. (2021, October 20). Retrieved December 27, 2021, from https://www.zyte.com/blog/how-scrapy-makes-web-crawling-easy/

[3] Sahin, K. (n.d.). Web scraping with python: Everything you need to know (2021). ScrapingBee. Retrieved December 27, 2021, from https://www.scrapingbee.com/blog/web-scraping-101-with-python/

Don’t forget to give us your 👏 !

https://medium.com/media/7078d8ad19192c4c53d3bf199468e4ab/href


Deep Web Scraping – Why It Matters to You was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

Anyone know a Scheduling Chatbot?

Hi All,

I’m in need of a chatbot which I can connect through Dialogflow to twilio (send and receive calls). The chatbot’s goal is to schedule an appointment. The appointment should be scheduled into google calendar, or output to a google sheet. The bot will also need to record name, age, and phone number for the caller.

I’m wondering if anyone has ever created something similar or seen it elsewhere. Or, if anybody knows a way to do this simply.

thanks in advance

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