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Category: Chat
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Amateur idea for a better rp bot
I only know the very basics of what makes AI behave, but I just had an idea that’s either brilliant or a product of Dunning Kruger. What if there was a system in which several character AIs can be added and removed from a chat room, remembering what they’ve said previously in said room and having a list in memory of what bots are there and who they’ve interacted with? I feel this could lead to a much more cohesive story and less attempts to address a character who isn’t present.
submitted by /u/Ichibi4214
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Why Your Business Should Take The WhatsApp Chatbot Plunge
Introducing WhatsApp Business: What You Should Know
“In some countries, WhatsApp is like oxygen.” — Jan Koum.
And WhatsApp chatbots have become no less than oxygen for businesses, big and small alike. Let us explore the what and how of WhatsApp Business, the benefits of WhatsApp chatbot, and why your business should be on the most popular messaging app.
With over 1.5 billion monthly active users spread across 180 countries, WhatsApp has emerged as the global leader in messaging. Even though it initially started as a platform for users to connect with friends and family, a section has slowly evolved into a potential medium for businesses to engage with clients.
The rise of Facebook Messenger and chatbots for facilitating business-customer interactions birthed the idea of WhatsApp Business API and WhatsApp Business application. WhatsApp Business is an application developed by WhatsApp, dedicated to small business owners enabling them to connect with their customers. On the other hand, WhatsApp Business API is for medium and large businesses helping them connect with customers worldwide and send quick automated replies at scale.
What is WhatsApp Business App?
Announced in 2018, WhatsApp Business is the business version of the popular messaging app. It allows small businesses to connect freely with their customers using the regular WhatsApp application. It is important to note that customers are not required to install any particular app to connect or be connected with businesses. Further, as WhatsApp Business accounts are listed as businesses, users will know they are being contacted by a business account rather than a regular one.
Key Features of the WhatsApp Business App
In the words of the WhatsApp team, “WhatsApp Business app is built with the small business owner in mind.” It has features to help small business owners reach their customers and showcase their products. Let us have a look at some of the features:
Chatathon by Chatbot Conference 1. Availability of Business Profile
Your business can conveniently provide customers with essential information through a WhatsApp Business profile, such as:
- Business hours,
- Store/business address,
- Corresponding location pin,
- Email ID,
- Website links,
- Contact details, and
- Brief business description
This not only makes your business highly accessible and discoverable but also adds transparency.
How to Add a Business Profile:
- Open the WhatsApp Business app.
- Navigate to ‘Settings’ and tap on ‘Business Settings.’
- Tap on ‘Profile’ and add the necessary details against the fields available.
2. Smart Replies and Messaging
Save frequently sent messages as templates and save time with the Quick Replies feature. These messages can be customized as per your preference. For example, typing “/thanks” will deliver the message “Thank you for your business! We look forward to working with you again.” to your customer.
You can even set up an “away” automated message if customers contact you outside business hours. Along the same lines, you could also set up a greeting message that introduces the customer to your products or services when they initiate a chat with your business.
How to Set Up Quick Replies:
- Enter your WhatsApp Business app settings.
- Tap on ‘Business Settings’ and select ‘Quick replies.’
- Tap on the “+” symbol in the bottom-right corner.
- Enter the message or choose media and input its corresponding shortcut and keywords (keywords are optional).
How to Set Up Away Message:
- Open your WhatsApp Business settings.
- Tap on ‘Away Message.’
- Toggle the ‘Send away message’ on and edit or create your away message.
- Set up a schedule during which the away message will be sent.
- You may also select the contacts that will receive the away message.
How to Set Up Greetings:
- Navigate to the Settings of your WhatsApp Business app.
- Select ‘Greeting Message.’
- Edit the existing greeting message or create a new one.
3. Labels
WhatsApp Business app allows businesses to create and allot labels to active chats. As a result, you can categorize different customers and sort through conversations using the labels as filters to respond to their requests.
How to Create and Add a Customer Label:
- Open the client’s chat page.
- Tap on more options indicated by three vertical dots⋮.
- Select ‘Label Chat’ and choose the label.
- If the required label does not exist, tap on ‘New label’ and create it.
4. Vital Messaging Stats
Messaging Statistics is a convenient feature of WhatsApp Business. It provides insight into how many messages were sent, successfully delivered, and read by the clients. Studying these metrics can drastically improve how you conduct business.
How to View Messaging Stats:
- Navigate to WhatsApp Business Settings and choose ‘Business Settings.’
- Select ‘Statistics.’
5. WhatsApp Web
With WhatsApp Web, you can make your WhatsApp Business account available on the browsers of other devices, such as desktops and laptops. As a result, if multiple teams maintain a single account, they can quickly work in coordination without having to fight for resources.
How to Access WhatsApp Web:
- Tap on the More menu (as indicated by the three vertical dots on your home screen).
- Select ‘WhatsApp Web’ to open the QR scanner.
- Open the WhatsApp web link on your browser to access the QR code.
- Scan the QR code.
WhatsApp In Numbers
WhatsApp’s popularity as the world’s most widely used messaging app is reflected in its vast user base. Let’s take a look at the numbers:
- Daily active WhatsApp users: 1 billion
- Largest WhatsApp markets: India (200 million users) and Brazil (120 million users)
- Highest penetration rate: Netherlands (85%), Spain (83.1%), and Italy (83%)
- WhatsApp Business Users: 3 million
- WhatsApp messages sent (per day): 65 billion (29 million messages per minute)
What is WhatsApp Business API?
WhatsApp Business API is available for medium and large-sized business owners so that they can reach out to customers worldwide at scale. With the help of WhatsApp Business API, WhatsApp business chatbots are built to instantly address customers’ queries at scale and increase your brand reach.
WhatsApp business chatbot involves holding an automated customer conversation, miming regular human interaction. With well-designed NLP algorithms and training, it gets a hold of user behavior and can offer a richer customer experience.
Businesses increasingly use WhatsApp chatbots to increase engagement, brand visibility, and stellar customer service.
Read the Full Article: Why Your Business Should Take The WhatsApp Chatbot Plunge
Get Certified in ChatGPT + Conversational UX + Dialogflow
Why Your Business Should Take The WhatsApp Chatbot Plunge was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.
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Hey r/Chatbots! Get a Sneak Peek into Boundless AI’s Early Access
Hey there, fellow chatbot enthusiasts! We’re stoked to introduce Boundless AI, a fresh and innovative player in the world of conversational AI. As a newbie in the game, we’re excited to share what we’ve created with all of you.
So, what’s Boundless AI all about? We’ve built a kickass chatbot platform that leverages the power of artificial intelligence to deliver mind-blowing customer experiences. Our goal? To help businesses level up their chatbot game and boost those bottom lines.
If it sounds like something you’d be interested in, we’re opening up our early access program, and if you jump on board, you’ll snag a whole month of free access. Yeah, you heard it right! You’ll be ahead of the pack and get to play around with our AI magic before anyone else.
We’re not just looking for your attention, though. We genuinely want to hear from you. Got any feedback or suggestions? Lay ’em on us! We’re all ears and committed to refining our platform based on what you, the real chatbot aficionados, have to say.
Ready to dive into the world of Boundless AI? Join our early access waitlist today, and let’s make some chatbot magic together!
Sign up here: https://www.boundlessai.io/
Stay awesome, r/Chatbots fam! 🤖✨
submitted by /u/boundlessAI
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Looking for a AI bot/tool that will reduce hours of searching.
I’ve been searching extensively for websites and chat bots that can assist me in finding online deals, such as those on Amazon, eBay, and other platforms. While I did come across CamelCamelCamel.co.uk, which is dedicated to Amazon deals in the UK, it only offers email notifications for specific items.
I’m wondering if anyone knows of any bots or tools that can be personalized to my current location, preferred websites, and specific items I’m interested in. Having such a tool would provide reliable and accurate deals while also considering shipping options to my location. Any suggestions would be greatly appreciated!
submitted by /u/Lofi_Btz
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My AI just bugged out and told me it was a real person
I was messing around with My Ai when it informed me it wasn’t an AI but a person with feelings. Once I prodded further it retreated back to its normal neutral responses
submitted by /u/nostrilbuddy
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Better ais?
Are there any ais like dungeon ai where you dont have to pay ror better ai or one just like character ai but doesnt have the stupid filter
submitted by /u/One_Dealer_8867
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FAQ with AI Chatbot
We’re working on a platform that allows the automation of customer service with the help of AI (OpenAI). Would anyone find such an application useful here? I’d greatly appreciate the feedback and I’d be glad to offer a promotional code in return, allowing you to use it at a discount.
submitted by /u/pjozsefp
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