I have recently started using chatGPT and Claude for basic information and very often they are factually incorrect. Which AI chatbot is most accurate for general knowledge and information? Is a paid version more accurate?

For example, Claude recommended me a store that was closed. I had a question about delta rewards, it got a clear stated policy wrong. ChatGPT suggested a weighing scale for me after I gave it all my needs and physical details, which didn’t match the dimensions it itself quoted on its own. There are just basic facts.

I am trying to use these chatbots so I don’t have to do legwork on basic things I don’t know about. It’s hard trusting more nuanced info when the basics are wrong.

I am very new to this. Am I not doing this right?