I’ve been evaluating different chatbot platforms for a client project and Customgpt and ChatBase keeps coming up. The marketing looks great, but I’d love to hear from people who’ve actually used it in real-world scenarios.
I’ve been evaluating different chatbot platforms for a client project and I have narrowed it down to ChatBase, CustomGPT, and Crisp, but I want to get beyond marketing materials.
If you’ve used any of these platforms, I’d love to hear about:
Technical limitations:
- What breaks or doesn’t work as advertised?
- Performance issues with high traffic?
- API restrictions or limitations?
Integration challenges:
- How difficult was implementation?
- Any compatibility issues with specific website platforms?
- Custom styling limitations?
Feature gaps:
- What’s missing that should be there?
- Which one has the best knowledge retrieval?
- Do any struggle with complex questions?
I’m particularly interested in ChatBase vs SiteGPT for knowledge-base functionality, and Crisp for customer support integration.
Appreciate any real-world experiences!
submitted by /u/Tamusie
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