Why most chatbot projects fail right after the demo? (I will not promote)

For people who’ve deployed LLM/chatbots in production: what actually breaks first?

In my experience it’s rarely “the model is dumb” — it’s usually the webdev/system stuff around it:

i. session state getting messy (multi-tab users, refreshes, auth issues)

ii. streaming responses + UI glitches (partial tokens, duplicate messages)

iii. prompt/version drift between environments

logging/monitoring being an afterthought

iv. users asking things that trigger unexpected tool/API calls

I’m curious what failures you’ve seen most often on real traffic, and what guardrails helped the most (rate limits, fallback flows, evals, caching, etc.)

submitted by /u/GrabRevolutionary449
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