I run a small setup and have been thinking about adding a chatbot to handle some basic stuff. Things like answering common questions, collecting simple leads, or helping with bookings so everything doesn’t come back to manual replies.
I don’t have a coding background, so I’ve been looking mostly at no-code or low-code options that are easy to manage day to day. used Sendpulse and a few others, Hard to tell from demos what actually holds up once real customers start using it.
Ideally, I’d want something that works across website or messaging apps, doesn’t need constant tweaking, and doesn’t turn into another thing to babysit.
If you’ve built a chatbot for your business:
– What platform did you go with?
– Did it actually reduce manual work?
– Anything you wish you’d known before setting it up?
Would appreciate hearing real experiences, especially from people who started without a technical background.
submitted by /u/This-Year-1764
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