I’m developing a WhatsApp chatbot for e-commerce businesses that allows customers to request personalized product recommendations from the store based on their preferences. Customers can seamlessly create an order through the chatbot, receive an order ID, and later track their order’s status by simply asking for updates with their ID. The bot responds instantly, making the shopping experience smooth and efficient.
This solution aims to enhance customer engagement by providing a fast, user-friendly interface for product discovery, order creation, and real-time order tracking—all within the convenience of WhatsApp.
What do you think about this concept??
submitted by /u/AbdulBasit456
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