I keep reading reviews that sound like they were written by the company itself. Every tool is apparently “easy to set up” and “sounds just like a human” until you actually try it.
We handle customer calls for a mid-size service business and want to stop paying someone to sit on the phone all day. But I cant tell what’s real feedback vs marketing dressed up as a review.
If you’ve used voice AI in an actual business context, what did it get wrong and would you use it again?
submitted by /u/Severe-Hyena3127
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