I’m building Chatterbox, and I’m looking for honest feedback, not customers.
This started because an old-school PHP agency owner I freelance with asked me if there was a cheap way to offer chatbots to their clients. Their customers had started asking for “AI chatbot on website,” but most existing products felt too expensive, too complex, or too SaaS-heavy for small Indian businesses.
So I started building a simpler version.
The goal is boring on purpose:
* add a small script to the website * feed it website content / FAQs / business details * let it answer common visitor questions * if it is unsure, it should not hallucinate * instead, it should collect the visitor’s phone/email so the business can follow up
This is meant for small businesses with normal websites: local services, clinics, coaching centres, restaurants, ecommerce stores, manufacturers, wholesalers, etc. Basically businesses where people keep asking the same things: price, availability, delivery area, timings, appointment, address, bulk order, and so on.
There is no paid checkout right now. I’m not trying to sell anything here. The free tier is open for testing.
What I’d love feedback on:
- If you run a business, would you put something like this on your website?
- If you run a web agency/freelance for SMBs, would your clients ask for this?
- Is “only answer from provided content, otherwise capture a lead” the right approach?
- Does the landing page explain the product clearly, or does it still sound like generic AI chatbot noise?
Link in comments, as per sub rules.
Please be blunt. I’m trying to figure out whether this is a real SMB/agency pain or just a feature people ask for but won’t actually use.
submitted by /u/the-cybersapien
[link] [comments]