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ChatBot Evaluation Metrics - VEP Test Site
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ChatBot Evaluation Metrics

I am a 3rd year undergrad at IIT Bombay, India, and currently intern season is going on in our college and in my resume I have things like RAG and Chatbot. In my last two interviews, I was asked question from my resume and puzzles (Brainsteller level).

The question that was common in the both the interviews goes like “What are some of the most common evaluation metric that we use to test chatbots?”. For example in classification we make use of precision and recall values to know the quality of fthe model.

So right after my first interview I surfed the web to know some metrics to evaluate chatbots. I got to know about some on the methods but didn’t got any metrics (like a value that can quantify whether my model is good or not).

Can anyone help me, explain or find some resources to learn the same.

I would really appreciate any help.

submitted by /u/Narrow_Block_8755
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