Hi,
We have been using Olark for a long time but it seems like the pre-chat function is pretty limited for Olark. We’d like to ask our customers a few questions before starting a live chat.
So I want a software that makes it possible to draw out a pre-chat flow. For example:
Are you an existing customer? Yes => Live-chat, No=> Please read our website. Do you still want personal support? => yes => Live chat
This is pretty basic but you get the idea.
Thanks
submitted by /u/HiraethDNB
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