Hello everyone,
I’m considering integrating a chatbot into our messaging apps to handle initial inquiries from potential leads. The goal is to manage basic and repetitive questions more efficiently, potentially reducing the need for manual intervention and hopefully increasing our conversion rates.
I’m curious to hear from those who have experience with this:
- Effectiveness: Did using a chatbot help in reducing manpower and efforts in handling basic queries?
- Conversion Rate: Have you noticed any improvements in conversion rates after implementing a chatbot?
- Lead Quality: Was the chatbot effective in filtering out unqualified or non-genuine leads?
- Recommendations: Which chatbot programs would you recommend based on your experience?
Thank you!
submitted by /u/dozome
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