What’s the Future of Chatbots in Customer Service? Let’s Discuss!

Hey everyone! I’ve been thinking about how rapidly chatbots are evolving and their increasing role in customer service. From simple Q&A bots to advanced AI-driven assistants, it seems like they’re getting more sophisticated by the day. What do you think is next for chatbot technology? How can they further improve customer experiences without losing that human touch? Share your thoughts, predictions, or any interesting experiences you’ve had with chatbots!