AI Sales Assistant, product recommendation

Hi! I am trying to create a virtual sales assistant, which job would be to recommend products when appropriate. I have a pretty complicated system, to always have up to date products in voiceflow knowledge base. My approach is that each product has its own .txt file, eventually making so each product has 1 chunk. Overall the bot works pretty good, however sometimes it recommends me products that are not related. For example, if I ask for hair shampoo for curly hair, it gives me conditioner or comb for curly hair. I think the problem is in the vector search.

What I would like to achieve from this post is to get any tips or tricks, examples, answers to where should I store the products etc. Maybe someone faced the same issue, I would love to have a talk and discuss! Thanks 🙂

submitted by /u/ClydeeS
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