How do I design and develop a University chatbot?

Alright, so my supervisor asked me to design and develop a University chatbot for my final year project but I have little to no experience in that area. I thought of leveraging from both low code tools and code based tools but honestly I don’t know where to start.

I’m currently working on the chapter 2 and 3 of this project and I still don’t know the methodologies and algorithms to implement. Please If you read this and you can help me out, I’ll really appreciate it cuz I’m running out of time