What are the problems faced when an AI customer support chatbot is used by a SaaS business.

What exactly are all the problems/possible problems faced while using and incorporating an AI customer support chatbot by small to medium sized SaaS businesses in USA/Europe/etc.

Since am learning how to build AI chatbots with help of platforms like voiceflow & botpress and want to sell them to SaaS businesses.

submitted by /u/arxavsx
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