Year: 2021

  • 4 great examples of no-code success

    No-code is a growing trend in business, empowering anyone in a company to develop a solution to a problem or build a service that can benefit clients and customers. The marketing spiel out the way, from chatbots to process automation, how successful can a no-code solution be? How much power can one individual wield in the digital business era?

    The age-old argument is there are never enough coders to go around. So, the companies that provide traditional solutions have made them customizable, be it through macros or WYSIWYG design features. Then there is the low-code movement that helps developers create prototypes quickly to speed up the design and implementation phase. You can find low-code solutions buried among the mass of Salesforce and Microsoft products, all trying to make their leviathan solutions easier for end-customers to use.

    But there is still a massive number of actual users within a company; professionals, knowledge workers, creators and tinkerers who want a better way to do something. That might be to automate a repetitive task, link several data sources together to create something that adds insight or value to the business, or to create a whole new product.

    Whatever the motivation, no-code tools allow anyone to build these solutions, and here are five examples that show what is possible, and what the rewards are.

    BRYTER moving beyond legal tech

    German firm BRYTER recently launched in the US and is rapidly moving beyond its legal tech origins to offer an extremely powerful no-code solution. The firm just announced a $66million funding round for its US expansion, with CEO Michael Grupp highlighting the success of no-code, saying:

    “It was a great year for low-code and no-code platforms, what everyone has realized is that most people don’t actually care about the tech. They only care about the use cases. They want to get things done.”

    BRYTER’s customers include McDonald’s, Telefónica, PwC, KPMG and Deloitte in Europe, as well as banks, healthcare and industrial enterprises, providing chatbots, legal automation and productivity-boosting services. One example is the German employment law firm KLIEMT.HR where lawyers used BRYTER technology to transform its market presence both internally and externally.

    “Using BRYTER technology, we conducted the firm’s first-ever legal hackathon in April 2019. Attorneys, armed with only basic knowledge of the system, learned to set up employment law-related tools in a matter of hours that would allow clients to perform legal compliance checks. The experience was exciting for the whole firm and our clients will be able to receive guidance on many commonly occurring questions wherever they are, whenever they need it, without having to consult a lawyer.”

    No-code builds entire businesses

    While some users look for point solutions or a grand-slam app, others are building whole companies using no-code. Noel, the founder of Nocode HQ cites how his failures when learning to code drove him to no-code, which he used to create a raft of business ideas.

    Similarly, Brent Liang likes to tell the story of how he built two companies, hit $40k MRR, and pitched to Bill Clinton without writing a line of code. There are millions of entrepreneurs out there who won’t have the backing or funds to invest in a coding team but do have the time to build their dreams with no-code.

    No-code brings those ideas to life, they help create prototypes that investors prefer to an idea on a piece of paper. They also help firms get going without needing to staff up or outsource their efforts into the hands of unknown quantities.

    Trending Bot Articles:

    1. Chatbot Trends Report 2021

    2. 4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model

    3. Concierge Bot: Handle Multiple Chatbots from One Chat Screen

    4. An expert system: Conversational AI Vs Chatbots

    Even large firms struggle for coding skills

    While startups can be excused for not having access to coders, there are many quite large firms where coders’ time is a highly valuable commodity. Take German insurance firm R+V Versicherung who were getting complaints from sales staff about the length of time, up to five weeks, that adding new customers to their system took.

    Building the no-code solution using tools from the Israeli firm EasySend took some effort due to the complexity involved. IT monitored the project to ensure that the cloud-based, external application could be integrated into the company’s IT infrastructure, highlighting the need for no-code to work well with app aspects of a company’s IT. Now it is running that five-week job is down to 30 minutes!

    The power of the five-minute app

    These examples are largely useful for companies, but there are plenty of no-code tools that anyone can use to build all sorts of applications. Take Glide, the “Build an app from a Google Sheet in five minutes, for free” tool.

    While big names like NASA and Zoom appear on Glide’s list of customers large numbers of individuals use it to create all sorts of apps including popular example, Buster Benson’s Pocket Biases, an app that helps explain the many cognitive biases we face as we make daily decisions.

    The ability to build apps outside the typical business use case will be vital for the next generation of ideas people, entrepreneurs and thought leaders, with no-code helping them move faster than their predecessors could ever have imagined.

    Don’t forget to give us your 👏 !


    4 great examples of no-code success was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

  • How can Voice-Based Conversational AI Help you Improve your Business?

    Voice-based Conversational AI

    Business is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things. Among these four components, you can introduce your Voice-Based Conversational AI. Keep on reading to know more about these components and Voice-Based Conversational AI.

    Internal elements: internal elements of business include the values and principal of the business. You need to have a goal and vision to give direction to your business. To achieve those goals you must make a proper plan and strategies. Plans should be always monitored and decisions should be made accordingly. Metrics and measurements, risk prioritization, and governance are some other factors that you should be aware of during running a business.

    Things you must know about a business before introducing Voice-based conversational AI in business

    External elements: external elements are those things for which business works or the elements which support your business. Customers and community are factors for which a business works and they ultimately decide the progress of your business. Other factors that will help you to grow your business are regulators, partners, and government. If you maintain good relationships with these two internal factors you can surely grow your business. Another external element is competitors if you have good competition you will naturally try to grow better.

    Operational structure: the operational structure is related to the resources and modification sector of your business. The operational structure is vital in order to grow your business. The operational structure generally includes departments, processes, capabilities, software applications, data computing, hardware, time, money, people, capital, training, products, channels, facilities, and supplies.

    Intangible elements: intangible elements include your values towards business. Intangible things include your character, personality, leadership, your aim, and approach towards business. It may be underrated but it is the most important aspect in order to complete your journey from potential to performance, from good to better and best.

    If you improve all these things you can grow your business and if you introduce Voice-Based Conversational AI then the rate of growth will increase. Let us know more about Voice-Based Conversational AI and how to introduce it in your business elements discussed above.

    Trending Bot Articles:

    1. Chatbot Trends Report 2021

    2. 4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model

    3. Concierge Bot: Handle Multiple Chatbots from One Chat Screen

    4. An expert system: Conversational AI Vs Chatbots

    When to introduce AI to your business

    In the upcoming 10 years, Conversational AI will be well developed with new modifications. Artificial Intelligence can be introduced at any stage in large-scale business as work is more and AI can work efficiently. But when it comes to small-scale business you have to be particular about AI in your business.

    There are basically four structures to introduce conversational AI

    The path that voice-enabled technology will lead you

    Human-machine relation is the result of the ultimate democratic of information. Humans are surrounded and connected with technology. Listening to music, ordering market things, booking cabs are all examples of human-machine relations. Now we introduced conversation voice-based AI to make life easy for humans.

    Voice-based conversational AI’s original utility was music ID-based on the DNA of music so that you can hold it up to your TV or stereo speakers and it will listen and identify the music.

    Conversational AI is a mechanism to deliver a different experience to the innovations that are happening right now related to content discovery to take away a lot of difficulties in technology for customers. For example, you can just ask your device to search a song or a movie and the device will play it for you. In the same way, you can also book a cab or search for anything using the Conversational AI Platform.

    Conversational AI gives you the liberty to pull a piece of information you want very comfortably. AI uses speech learning technology to become more accurate, fast, and less prone to error. Speech meaning technology is explained as the use of meaning as a transcript of the text.

    AI uses its quality and functionality to a bunch of different things like car operations, journalism. AI is based on the evolution of naturalism. Voice is the natural form, we mostly use texts to type, but typing is not our natural form. Voice is the new mechanism of technology that helps us to take advantage of devices in our daily lives.

    Technology grows with time, it just gets better and better day by day. Trends in technology just change on an almost daily basis. Nowadays on an hourly basis, we get an update. Business experts and CEOs find it difficult to meet up with technological trends. This is why AI was introduced. AI is the latest trend in technology which has its own intelligence so it will research and sort all the latest trends.

    Merits and demerits of conversational AI

    Merits and demerits of conversational AI

    4 ways in which AI will change your life

    As compared to the previous years we have a lot more power in our pockets. We use AIs knowingly or unknowingly way too often. Shopping, booking hotels, rooms, travel tickets, movie tickets, etc can be done with the help of AI. Here are some more classified things we do daily using AI.

    Automated transportation:

    The Latest AI technology allows you to operate your car remotely. You can turn on AC, open the sunroof of your car, play music, and do many more things using conversational AI. An example of AI in automated transport is a newly launched MG vector car. AI also has the power to operate the car remotely. You can park your car on the top floor of the building. The work of a fully automated car is also in progress. This AI will surely help you to transport things better than humans. Also, the concept of drones for delivering food is on the threshold to be implemented in many food companies and restaurants.
    Basically, the implementation of AI is going to take transportation to the next level.

    Cyborg Technology:

    Humans are more likely to make mistakes, and so AI can easily take over humans in many aspects. As human beings, we all have limitations, we get distracted, tired, and can be casual at times. AI can perform way more effectively. AI is now introduced in many industries, banks, offices, and even hospitals. The scope for AI is getting increased day by day. AI is used in hospitals and soon we can see a mobile robot taking charge. Banks use conversational AI to introduce their latest interest rates and saving offers.

    Taking over a hazardous job:

    In the field of construction, we have to undergo some risky tasks. Let us consider if you have to dig a tunnel through a mountain. If we use human power we may require a lot of labor, the time requires to complete the task will be more, and you have to pay each of them individually. If you replace humans with AI and carry out the same task, then you can do work in a quicker time, you may not need to pay a lot of people, and also machines can work more effectively for a longer time.

    Also, let us consider a worst-case scenario If a mountain collapses or landslides take place God forbid, then human life can be damaged in hundreds. Instead, if you use AI for the same task damage caused can only be materialistic. Machines in civil engineering have great value in their work. It adds more protection, more accuracy, and literally speeds up the work for the project manager.

    Climate change:

    problems related to climate change can be handled well by AI. It can be more accurate so that it will help farmers and also many travel agency to plan their trips according to the weather. It will also help many restaurants and small and medium businesses to plan their menus according to the weather. Climate change prediction is also very important in sports events. AI all together provides good and better climate prediction to make life better.

    AI if introduced in the climate changing, will inform you about the climate daily and what type of things you must follow for that suitable climate. How many times have we took an umbrella and it didn’t rain at all and the day we decide not to carry an umbrella with us it rained and ruined your day heavily. To avoid such things AI in climate-changing it’s a very useful concept.

    Final words

    Conversational AI which is voice-based is a great concept. It will help humans to grow and achieve various levels of development. AI can manage all tasks and humans can invest their time in improving and dealing with other intellectual problems.

    In the future, AI will be a great partner for humans. It will never be humans against AI but always humans and AI working together for the betterment of human life and the world. Let us know about your experience with Artificial Intelligence and how it was helpful for you. Also, you can ask various questions related to AI and we will bring satisfactory answers to go all your questions.

    Don’t forget to give us your 👏 !


    How can Voice-Based Conversational AI Help you Improve your Business? was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

  • Best approach for hosting a Chatbot on Twitter?

    I have been using the Twitter API to host a basic chatbot, using Python w/libraries (nltk.chat for basic scripted chat and Tweepy for Twitter). Right now I’m using an intermittent polling approach to respond to new direct messages every 30 mins or so. This is because Twitter doesn’t appear to support streams for Direct Messages, and they rate limit API calls. Does anybody else know a better way? Alternatively, are there better platforms for chattin’ that I should be looking into?

    submitted by /u/OhhhhhSHNAP
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  • How to Add / Install LiveChat to Your WordPress Website in Minutes

    Are you wanting to add a live chat service to your WordPress-powered website in literally minutes? Well, it’s so easy using CSS & JavaScript Toolbox PLUS. Check out the video on this post to see how easy it is to install: https://css-javascript-toolbox.com/how-to/how-to-add-install-livechat-to-your-wordpress-website-in-minutes/

    submitted by /u/wipeoutmedia
    [link] [comments]

  • Survey for Software professionals regarding chatbots

    Hi!

    I am looking for software engineers or those in related professions to fill out a survey regarding chatbots in software development. I would be grateful if you would complete this survey. The data will be used for my Bachelor’s thesis.

    Please follow this link to access the survey:

    https://forms.gle/nLY1TZFbywkpibhf8

    Thank you!

    submitted by /u/TemporaryCustard8
    [link] [comments]

  • Chatbots: Are They the Unknown SEO Booster?

    Many companies invest in chatbots to increase customer satisfaction and optimize the efficiency of their Customer Service. However, chatbots can also be a secret weapon to improve your website’s SEO.

    Find out what SEO is and how chatbots can bring your website to the top of the search engines.

    Chatbots & SEO

    If you have come this far, it’s because you searched in your search engine for something like “chatbots for SEO” or, at least, that search had the words “chatbots” and “SEO.”

    Suppose you know what each concept means, great! If you don’t and you want to find out, we’ll explain it to you!

    What are Chatbots?

    Chatbots are virtual agents that help automate interactions of entities (mostly companies) that receive large contact volumes. In other words, they are conversational agents with Artificial Intelligence that optimize communications between customers and businesses.

    They can understand the requests made to them and respond accordingly because they have Artificial Intelligence or AI.

    This processing and learning are made possible by NLP (Natural Language Processing) and Machine Learning technologies.

    To learn more about the technologies involved in chatbots, you may be interested in the following articles:

    Chatbots in Different Digital Channels

    Chatbots, as the scalable solutions they are, can be implemented in numerous digital communication channels.

    At first, companies solely integrated chatbots on their websites.
    However, they quickly realized that the closer they were to customers and prospects, the better.

    In other words, if consumers are increasingly on their mobile devices and, consequently, in the communication apps. Then it would be best if you were on those apps as well.

    To learn about the advantages of being on different digital channels, you can click here.

    But we really want to talk about just one — the website.

    Yes, Websites Are Still Relevant!

    One might think that because people are mostly on their smartphones, websites are becoming outdated. But this is not true.

    Although the number of app users is steadily increasing, the website marks your company’s online presence.

    Know that a person, before buying a product, looks at the website of the company involved. Therefore, having an appealing and well-positioned website in search engines is halfway to attracting customers.

    Besides, customers who don’t know your brand yet may get to know it if (exactly right!) you have a well-positioned site.

    Trending Bot Articles:

    1. Chatbot Trends Report 2021

    2. 4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model

    3. Concierge Bot: Handle Multiple Chatbots from One Chat Screen

    4. An expert system: Conversational AI Vs Chatbots

    But what is this about having my site well-ranked? — you ask.

    A website doesn’t get to the first positions of the search engine just because it does.

    To get there, it’s crucial to comply with certain parameters.

    Since Google is the most used search engine globally, the criteria it stipulates is the one you must pay more attention to.

    It makes no sense to follow other engines’ parameters when what interests us is the one that has almost the greatest use worldwide. More precisely, 60 to 70%, with about 3.5 billion daily searches.

    What is SEO?

    The acronym SEO translates to Search Engine Optimization.

    When they say that your website has a good SEO, it means that it’s optimized to meet the parameters or most of them.

    This concept is strictly connected with your site’s ranking because the better your SEO is, the more likely you will reach the top of searches.

    How Does Google Know Which Are the Best Websites?

    Considering the exorbitant number of websites that exist and are created every day, it would be impossible to analyze them one by one.

    For this reason, a classification system was created that, depending on the search performed, presents the best and most complete results.

    This ranking system is composed of several algorithms and aims to present optimal results in seconds.

    What Are the Criteria for Having Good SEO on Your Website?

    The truth is that no one knows what parameters are in Google’s algorithms. However, it’s possible to know some criteria for a better ranking of a web page.

    Generally speaking, Google benefits all user-centric web pages. That is that they provide the best possible experience.

    This user experience is determined according to factors such as:

    • The loading time of the page
    • Ease of use
    • The ease of finding information
    • The fonts used
    • The location
    • Among others.

    Still, Google is responsible for changing its algorithms between 500 and 600 times a year!

    Most are small changes. When they are major, Google lets us know (unfortunately, without much detail).

    However, one certainty we will always have is that it will always favor the user.

    But Where Do Chatbots Fit Into This SEO Story?

    Very simple. Other factors that Google considers are the “weight,” the domain that your site has, how many people visit, and if other entities identify it as a reliable source, etc.

    1) Increasing Website Dwell Time

    Taking the first point, it’s possible that many people go to your site but quickly abandon it. In these cases, Google does not see it as a successful case.

    Rather, it shows that users did not find what they were looking for or that other factors caused them to abandon, such as page load time.

    Having these points optimized, dwell time on a page is a crucial factor, as it shows that the user is interested in the topic presented.

    A chatbot can boost these times, as it keeps the user engaged.

    The longer the consumer talks to your chatbot, the longer the dwell time on your website will be.

    2) Facilitating Searches and Increasing Engagement

    Chatbots can be a great tool for finding information.

    Imagine a user finds your website and clicks “just to look.” While he/she is navigating, the chatbot detects it and immediately asks him if it needs help or if the user is looking for x or y.

    Thus, even if by a virtual entity, the user will feel supported and will benefit from this interaction.

    3) Getting Better Ratings

    On the other hand, a user who gets what they’re looking for is a satisfied person. The same goes for your customers who come to your website to solve problems through your chatbot.

    Having satisfied customers means having good reviews.

    These ratings are also an important factor for ranking your website and can be done on numerous platforms, and Google also has this feature.

    4) Collecting Data for Improvements

    Using a chatbot, you can give the user a satisfaction survey at the end of each interaction.

    If the reviews are good, you’re on a good path!

    If the reviews are not so good, let your bot collect the suggestions. No one is better than the user to tell you where you can improve.

    Believe me, if consumers see that you have listened to their suggestions, they will be pleased!

    Conclusions

    A chatbot not only benefits your communications with your customers but also your website’s performance.

    These virtual agents can be the solution you need to give your search engine ranking a boost. And be the difference between being on the top or less favorable positions.

    Visor.ai solutions, being cloud-based and scalable, are easily integrated into any system, from WordPress to Google Tag Manager.

    Whatever system you use, we’ll always have an option for you!

    To know more about Visor.ai solutions, please contact us!

    Don’t forget to give us your 👏 !


    Chatbots: Are They the Unknown SEO Booster? was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

  • 13 Most Powerful Platforms To Build A Chatbot

    13 Most Powerful Chatbot Platforms

    Chatbots are crucial in improving the service effectiveness of any business. They provide a personalized experience and top-notch customer service. AI chatbots are emerging as the game-changers for product and service-based organizations all across the globe.

    Amazon, Walmart, Zomato, and most online retailers now have AI-powered chatbots in place. Studies show that 52% of customers prefer to talk to a chatbot because of their responsive nature. Intelligent Chatbot marketing is now transforming the customer service industry.

    Due to this rise in chatbots for eCommerce and other industries, chatbot development platforms are becoming increasingly popular. Some of the AI chatbots software even enable building chatbots without writing any code.

    This article will highlight the 13 best AI chatbots software for developing intelligent and interactive chatbots for your applications. You can pick the best one and hire a chatbot app development company to get a bot for your business app.

    Are Chatbots Useful For Your Business — Checkout blog to know more.

    13 best Chatbot Development Platforms

    Following are the 13 best AI chatbots software that you can use to build powerful, scalable, and rapid chatbots for your web apps and websites –

    1. Mobile Monkey
      Designed for integration with Facebook Messenger, Mobile Monkey is one of the top AI-powered chatbots platforms. You can connect the chatbot with your ad campaigns and utilize it for drip marketing. There are in-built chatbot forms, lead magnets, and automation tools for your marketing efforts. The chatbot enables converting your visitors into customers. There are free and paid versions available for the platform with added features like integrations, SMS, and more.
    2. Botsify
      With Botsify, you can build chatbots for websites as well as a Facebook Messenger and Slack. You can create seamless flows and build conversational, AI-based chatbots. Botsify doesn’t require coding as you can start with the drag-and-drop interface. You can get a bird’s eye view of the entire flow and integrate different plugins as well.
    3. Botcore.ai
      Mostly used for enterprise-level businesses, Botcore is a no-code chatbot development platform for building interactive bots. You can integrate the chatbot with legacy systems. There are chatbots for e-commerce, sales & marketing, supply chain, security, and alerts & triggers for specific actions. The chatbot focuses primarily on vendors and fulfillment, making it seamless for enterprise-management.
    4. Wotnot
      One of the best AI chatbots software, Wotnot, offers full-range of conversational chatbot marketing solutions for a wide variety of industries. There are pre-existing templates that you can quickly customize and build chatbot flows for your business. There’s also the live chat feature for supporting the sales & marketing activities. It enables human intervention as and when needed. Read more: How Chatbot Technology Impacts the Healthcare Business
    5. DialogFlow
      A chatbot development framework from Google, DialogFlow allows you to build voice-based and conversational chatbots for your business. You can build Facebook messenger bots and integrate with Google Assistant, Alexa, and other VAs. It is available for both mobile and web applications. The platform uses Natural Language Processing to optimize conversations and offer a human-like feel to the clients.
    6. TARS
      TARS is one of the top AI solutions in chatbot for landing pages and increasing your conversion rate. There are 800+ templates that you can choose from for building an intelligent bot. The primary purpose is to increase your lead to conversion ratio. TARS focuses on multiplying the ROI on your marketing efforts through building conversational websites and chatbots.
    7. ChatterOn
      The promise of ChatterOn is that you can build AI chatbots within 5 minutes. It aims to be the fastest AI chatbots software for your business. The platform supports rich content for chatbots, including images, videos, carousels, and more. The biggest advantage is that all the premium features of ChatterOn are available for free, up to 15,000 messages for your business.
    8. FlowXO
      You can build interactive AI-powered chatbots with FlowXO that can be integrated across all platforms — websites, social media, and mobile applications. It is an amazing chatbot for e-commerce that offers custom greetings to visitors. The chatbot built with FlowXO can accept payments by identifying the product or service that the customer has purchased.
    9. HubSpot chatbot builder
      Another of the popular chatbot development platforms, the HubSpot chatbot builder offers 200+ integrations. You can build a scalable bot that offers nearly unlimited conversational capabilities. It provides email tracking, lead addition to CRM, and integration with Gmail and Outlook. The biggest benefit is that the bot offers you a unique glimpse of the human touch while conversing.
    10. Amplify.ai
      Marketed as the next-gen chatbot marketing solution, Amplify.ai provides personalized conversations for a wide variety of landscapes. You can build branded virtual assistants for delivering a specialized & unique user experience. It enables you to deliver conversational ad experience on Instagram and Facebook using a platform called AdLingo.
    11. Aivo
      Known for its customer service & support capabilities, Aivo enables you to deliver unmatched service experience. You can build AI-powered chatbots to respond to customers in real-time and increase your conversion rate. It doesn’t require any coding and offers chatbot support for 50 different languages. You can integrate the platform with Zendesk, Sapier, Salesforce, and others.
    12. Imperson
      Used specifically by enterprises, Imperson enables building high-quality AI chatbots that support audio, video, text, voice, AR, and VR on all significant platforms. Imperson delivers authentic customer experience through its NLP capabilities. It is an end-to-end chatbot AI solution for Skype, Facebook, Messenger, Slack, Kik, and several other chat platforms.
    13. Boost.ai
      When you want to build a virtual agent that can work seamlessly with natural language processing, Boost.ai is the best option you have. It is one of the best AI chatbots software with 100+ live virtual agents, 10 million+ interactions, and 1000+ certified trainers. Boost.ai enables you to build scalable chatbots that use NLP for human-like conversations and helps in creating dynamic chatbots.

    Trending Bot Articles:

    1. Chatbot Trends Report 2021

    2. 4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model

    3. Concierge Bot: Handle Multiple Chatbots from One Chat Screen

    4. An expert system: Conversational AI Vs Chatbots

    Leverage Chatbot Marketing for Effective Service Delivery

    And not only services — chatbots are amazing for enterprise apps, CMS, and customer-centric web applications. They can deliver the right information at the right time, talk to the customers, and direct them to the right personnel.

    Building a chatbot can seem challenging. The no-code platforms make it easier as you have to drag and drop. However, having experts by your side can rapidly multiply your chances of developing a successful bot. BoTree Technologies is a leading chatbot development company that can assist you with AI-powered chatbots with conversational capabilities. Start building your bot today with us!

    Contact us now for a FREE ESTIMATION.

    Don’t forget to give us your 👏 !


    13 Most Powerful Platforms To Build A Chatbot was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.

  • Legal chatbots assist legal professionals in their daily firm chores, activities, and support…

    Legal chatbots assist legal professionals in their daily firm chores, activities, and support queries while working remotely

    Law Firm’s increasing adoption and reliance on technology

    The COVID-19 crisis has a profound impact across the legal sector, especially on the traditional law firms, mostly relying on the office model. The current pandemic situation has shown the importance of legal technology to the conventional as well as modern legal firms and the need for these solutions for business continuity in this scenario. The year 2021 has seen a considerable shift in the legal industry in terms of technology adoption and ongoing transformation, which is now amplified due to the global pandemic situation. The current focus towards technology is driving change in the industry and is ensuring that the legal firms survive through this change.

    The benefits of technology for small, midsized as well as larger law firms can vary substantially, but few of the obvious benefits include:

    Law Firm’s leveraging automation to operate in the remote scenario

    Quick adaptation to change is key to success!

    The COVID-19 crisis has put a strain on legal professionals in terms of performance, productivity, and value-driven client delivery while working remotely. Additionally, pressures related to enhancing the ROI and retaining the talent are driving the legal organizations to boost their automation capabilities. Technologies like AI and ML play an integral role in automating legal business, handling specific tasks, and reducing legal spending. A study estimated that around 23% of an attorney’s job could be automated with technology, including chatbots.

    Automation provides opportunities for legal firms and in-house legal departments to efficiently handle a massive volume of data sets, reduce costs, and attract new clients. Automation in the legal sector prepares law firms to drive high performance and thrive in the altering legal landscape. Hence the legal organizations are leveraging automation to adapt to a demanding legal market.

    Critical resources for law firms running remotely

    During the COVID-19 crisis for running and managing the remote staff, a law firm requires a broad range of tools. From task management to client management, from scheduling to invoicing and billing systems, a law firm must have few of the key tools to run remotely. A host of technologies, including chatbots, virtual assistants, legal bots, cloud, and document automation, are enabling legal firms to automate the routine tasks and enhance their attorney’s productivity.

    KLoBot — chatbot builder software essential for remote work

    Essential tools to operate a remote legal staff

    Several companies have already invested in legal technology, and as a next step, they have started hiring candidates with needed technical skills because a dedicated technology talent is a crucial resource for remote working law firms. By 2023 around 33% of the company legal departments are expected to have a committed legal technology expert to support the automation of in-house workflows.2

    Legal Chatbots- Saving attorney’s time

    Incorporating chatbots within businesses eliminates the manual processes and aid lawyers and attorneys to work more promptly and efficiently during this work from the home state. Monotonous administrative tasks including, document creation, setting up meetings, gathering client information, and other basic activities, are now being performed by chatbots. These chatbots can directly interact with the clients to update them on case status or any additional information, which saves the legal staff’s time and allow them to focus on other crucial issues that entail their expertise.

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    4. An expert system: Conversational AI Vs Chatbots

    Integrating chatbots with the internal systems allows lawyers and paralegals to quickly retrieve the case related information, which further enables them to handle a more significant number of clients and maintain their billable hours. The legal industry is amongst those industries that are investing heavily in chatbots and are being benefitted from chatbots. Chatbots is a solution that can surely bring value to law firms by assisting legal professionals in their daily firm chores as well as support queries while working remotely.

    In addition, a legal chatbot can also enhance accessibility and provide strategic value to the law firms in this time of crisis. Chatbots will further continue to disrupt the legal industry by abetting law firms as well as paralegals to become 24/7 available for clients.

    KLoBot- Deriving maximum value for law firms

    Knowledge manager Chatbot — KLoBot powered chatbot

    KLoBot is a chatbot builder platform that simplifies human-machine interactions via intuitive conversational user interfaces. Chatbots designed with KLoBot can be created within minutes and can facilitate internal as well as external law firm communications. These chatbots empower attorneys to automate the tedious and time-consuming tasks and streamline the business processes. Chatbots built on the KLoBot platform facilitate law firms to better showcase their value proposition and meet the internal as well as external pressures during the current COVID-19 crisis.

    KLoBot enables law firms to meet current client demands and competitive challenges. KLoBot also presents an opportunity for legal firms to save time on tedious activities, diversify revenue, and stay ahead of the competition. To know more about the usefulness of chatbots in the legal ecosystem, get in touch with us.

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    Legal chatbots assist legal professionals in their daily firm chores, activities, and support… was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.