Month: July 2021

Chatbots are an excellent way for Small Businesses to save time and increase customer satisfaction. Small Businesses can utilize chatbots… Continue reading on Chatbots Life »

Customer Experience expert, Dan Gingiss, says that you need to engage with your customers on the channels and platforms on which they are active. With 1.5 billion users across 180 countries, WhatsApp is a channel you can’t miss out on. Here’s how you need to leverage it.‍ Hint:Use a bot…a WhatsApp bot.‍ Why WhatsApp? WhatsApp is now…

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When Artificial Intelligence (AI) became viable for enterprises, it was only a matter of time before businesses turned to AI-powered IVAs and Chatbots as smarter conversational solutions to meet the ever-growing customer expectation. Earlier, customers struggled to interact efficiently with brands. There were few pain points like long wait times, inefficient customer service, lack of…

Every year, nearly 20 million students enroll in universities across the United States. Given how important the choice of a college can be for a person’s academic and professional career, students understandably have a lotof questions about majors, eligibility, tuition, campus life, faculty, and more, while going through the process of selecting a university. And…

How to Build a Chatbot from a Chatbot Template — A detailed guide. Software is not always hard to build. Chatbots are an example! This is why companies are increasingly adopting its use, and it is predicted that by 2021, $5 billion will be invested in chatbots. If you’re wondering how to build a chatbot, you’re at the…

I am trying to implement a chatbot, but I have no ideas as to how to go on about this. Any thoughts or suggestions would be appreciated! submitted by /u/DANANANARoBiN [link] [comments]

If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it’s that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs — not only to deal with such crises, but to ensure the best possible healthcare outcomes even under normal…

Natural Language Processing(NLP) and Natural Language Understanding(NLU), along with other technologies like big data analytics form the core part for providing great Conversational experiences. Though these technologies have been there for many years, it is only recently that they have obtained the level of accuracy for being adopted by people. In this article, we will understand…