Month: March 2021

  • The need for Chatbots in Banking in a post-COVID-19 world

    Banks, which have typically had a heavy offline interaction with customers, today, face challenges to business continuity as employees are stranded in various locations with uncertain return dates. Apart from this, dramatic changes in customer demand are putting banks under huge stress: sharp declines in demand present serious financial challenges to many businesses, while those…

  • How Alexa Education Skills can Help You Learn New Things

    Nowadays there are more than 120 000 Alexa Skills available for everyone. Considering this, it’s a bit difficult not to find one that can help you learn new things. Even if your interest to learn goes for less popular topics. Probably there are Alexa learning Skills that can help you gain new information. Amazon Alexa…

  • Review Analysing Application using NLP — Part 1

    Review Analysing Application using NLP — Part 1 In my previous article, I talked about how machines communicate with humans. In there, I have mentioned the NLP — Natural Language Processing. NLP did a significant role in communication with computers and humans. Today I am going to implement a Simple Review Annalysing Application using NLP and python. I used PyCharm…

  • Reasons to Use Bot for Telegram

    submitted by /u/botpenguin1 [link] [comments]

  • DL models to train chatbot

    What possible options can I explore for generative models, used to train large datasets for chatbot building. The chatbot has to be built for a large scale website’s support team using python, tesnorflow etc.. . So after the pre processing of dataset, I am confused on how to approach this further. There are various github…

  • How can AI & Chatbots Improve Support Agent Experience & Productivity

    With the increased expectation for a speedy resolution and more interactive engagement, customer service representatives (CSR) alone cannot handle the rapidly evolving needs of customer support. An American Express survey found that 78% of consumers have bailed on a transaction because of a lousy service interaction. As the pressure to scale up processes and deliver…

  • Can Credit card Chatbots double the customer base?

    As customer experience becomes one of the primary drivers of growth , banks, and financial services institutions are increasingly looking at innovative technology solutions to simplify customer journeys as a strategic tool for growth. Conversational AI is making a mark as a primary agent of change as banks attempt to increase customer satisfaction while making their…

  • How to create a FAQ Chatbot with Rasa?

    A FAQ Chatbot will bring your First-Level Support to a new level! In this article we will show how to implement a FAQ chatbot with Rasa to answer FAQs and fill in forms. For working with forms, the Rasa framework with the FormPolicy offers a simple way to create simple yet user-friendly bots for this task…

  • Fintech Chatbots: How AI Chatbots Play A Role In The Fintech Industry

    In recent years we have witnessed tremendous development in the financial sector and banking industry. Financial Technology is also acknowledged as FinTech, a state-of-art program designed for the financial industry to provide next-level customer service to their users through chatbots. Chatbots in fintech are intended to assist customers with their requests in the most dynamic…

  • Facebook Messenger Marketing: Future of Chatbot Marketing

    submitted by /u/Botmywork [link] [comments]