Year: 2020
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The Combined Power of Chatbots, Predictive Analytics, and Sentiment Analysis
Over the last several years, the topic of automation has gotten a great deal of attention. It’s fairly widely accepted that we are in the beginning stages of what has been called the Fourth Industrial Revolution. AI’s ability to automate many routine tasks is at the heart of the notion of the Fourth Industrial Revolution.In…
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Chatbots for Learning: Expectations vs Reality
As most educators, trainers and facilitators are now having to move their classes online, they are also looking for better ways to engage their virtual learners. eLearning, live Zoom classes, educational videos are digital tools that might already be used. While live online classes will provide the teacher-student interaction that is very much needed, time…
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5 Powerful Ways Chatbots can Elevate the Customer Experience
Chatbots are totally changing the way that businesses are engaging with their consumers.