Month: April 2020

  • Chatbots for Learning: Expectations vs Reality

    As most educators, trainers and facilitators are now having to move their classes online, they are also looking for better ways to engage their virtual learners. eLearning, live Zoom classes, educational videos are digital tools that might already be used. While live online classes will provide the teacher-student interaction that is very much needed, time limitations exist, just as in physical classrooms. eLearning and videos provide learners with the ability to learn anytime, anywhere, on any device, but these tend to be very much one-sided, with the learner passively watching and navigating through the online content.

  • 5 Powerful Ways Chatbots can Elevate the Customer Experience

    Chatbots are totally changing the way that businesses are engaging with their consumers.