I am developing a chatbot to assist individuals who are struggling to afford their energy bills find solutions to their problems. The chatbot will provide information on how to reduce energy use in the home, subsidies/ grants & programs that can help, and ways to avoid electricity disconnection.
A brief survey has been created in order to identify input cases (the message a user sends to the bot). I need to collect as many input cases as possible in order to train the bot to understand the user’s intent. I would greatly appreciate any feedback. Thanks in advance!!