DL models to train chatbot

What possible options can I explore for generative models, used to train large datasets for chatbot building. The chatbot has to be built for a large scale website’s support team using python, tesnorflow etc.. . So after the pre processing of dataset, I am confused on how to approach this further. There are various github projects but that has like mixed things up. Google search gives BERT, GPT as possible options. But I need suggestions on how to go about it.

submitted by /u/paw__
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